![]() If you're at work or school, you may need to log in using your work or school account instead of your personal email account. Please try signing in using all your personal email addresses in case you bought Office using a different email address. If Office still won't activate, choose your Office version for additional troubleshooting help. If your subscription has expired, you'll see "We couldn't find any Office products." Renew your subscription to use Microsoft 365. Try this: Check for multiple copies of Office Having two installs can cause activation conflicts. You may not realize you have more than one copy installed. Step 2: Check for multiple copies of Office You'll see "We couldn't find any Office products" if you use the wrong address. If Office asks you to sign in, enter the account you used to buy Office. Step 1: Sign in to Office with the right account To restore all features of Office, you'll need to fix the problem that's causing activation to fail. ![]() ![]() If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. ![]()
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